Thank you for shopping with pkshoes. We are committed to providing a smooth and reliable shipping experience for all customers.

1、Shipping Origin
All orders are shipped from China.

2、 Order Processing Time
Orders are usually processed within 2-5 business days after payment is confirmed.
During peak seasons, holidays, or promotional periods, processing time may be slightly longer.

3、Shipping Time
Estimated delivery time is about 15 business days depending on the destination, customs clearance, and local delivery conditions.
Please note that delivery times are estimates only and may vary.

4、Tracking Information
Once your order has been shipped, we will provide a tracking number so you can check the shipping status at any time.

5、Shipping Delays
Delivery may be delayed due to customs inspections, weather conditions, high shipping volume, or other factors beyond our control.
We appreciate your patience and understanding in such cases.

6、 Incorrect Address
Please make sure your shipping address is correct before placing the order.
We are not responsible for delays or losses caused by incorrect or incomplete shipping information provided by the customer.

7、Customs and Import Duties
Depending on your country or region, customs duties, taxes, or import fees may apply.
These charges, if any, are the responsibility of the customer.

8、Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us at [email protected] as soon as possible.
We will do our best to assist you.

9、Contact Us
If you have any questions about shipping, please contact us:
Email: [email protected]
WhatsApp: +86 18126818714